Junior Service Designer & UX Strategist

Junior Service Designer & UX Strategist

As a Service Designer & UX Strategist, you will craft the user experience of our clients’ products & services. You will be working closely together with our experienced Business Designers and UX/UI Designers who create the full interaction design based on your insights from user research, your insights from co-creation sessions with stakeholders and your draft wireframes.

Your tasks

  • Conceptualize human-centered User Experiences: Uncover user needs through research, develop deep insights, generate concepts and craft how people will interact with the products and services we design. 
  • Collect and assimilate customer data to guide design.

  • Setup and conduct user research and perform usability testing.

  • Analyze quantitative and qualitative user research.

  • Synthesize data from many sources to identify strategic opportunities and recommend innovative solutions. 

  • Illustrate design ideas using storyboards, wireframes, process flows, and sitemaps. 

  • Create the information architecture for user experiences. 

  • Apply design thinking methodologies where needed. 

  • Align with business objectives and bring your point across: Bring the users’ interests to the table and align with business objectives in order to facilitate strategic, human-centered decision making. 

  • Able to set up co-creation workshops that unite forces and give stakeholders a clear sense of direction and helps them throughout the design validation process.

  • Engage with clients and stakeholders, clearly articulating user needs and incorporate them in design solutions. 

  • Manage UX deliverables: Be the gatekeeper for the UX from the start of the project until development and beyond. 

  • Translate insights created from research and client input into deliverables (wireframes, user flows, sketches, interaction specifications).

  • Manage UX project deliverables and outcomes together with an interdisciplinary team of experts. 

Your skills

  • Understanding and deep interest in UX and Service Design.

  • You have knowledge of UX best practices for information architecture, interaction design and understanding of the human-centered design process. 

  • You can leverage and tailor a variety of human-centered research and testing methodologies against project needs and requirements.

  • You can translate research insight to design strategy.

  • You possess excellent interpersonal and analytical skills, including working on multiple projects simultaneously.

  • You are the voice of reason and find a way to make things work for client, end-users and business goals.

  • You have experience with design tools such as Figma, Adobe suite, Sketch.

  • You are familiar with rapid prototyping methods, ranging from paper sketching to digital prototypes, and can guide our clients to setup experiments and test.

Your attitude

  • You’re comfortable working in a fast-moving organization.

  • You’re adaptable and a quick learner who enjoys tackling a large variety of problems.

  • You have an open experimentation mindset.

  • You’re happy to take on responsibility and eager to stay involved until the end of a project.

  • You’re able to work together towards one goal and show respect for each other.

Is Kunstmaan a demanding employer? Yes. But we’re passionate and fun too!

Kunstmaan | Accenture Interactive is an incredible place to work - and keep learning. By joining us, you’ll become part of a global company with a world-class brand and reputation.  Besides the work we do for our clients, we’re really proud of our vibrant, diverse workplace culture: we believe in openness and honesty, fairness and equality, common sense and realism. We want to get to know the real you and help you explore and grow - whatever it is you're great at. So you will always have lots of learning opportunities (formal and informal) to improve your role-specific skills and expertise.

Our offer

On top of your salary and standard leave, you’ll get:

  • a 13th month and holiday allowance,
  • a company car with fuel card,
  • 20 + 12 days of leave
  • flexible working hours,
  • a MacBook Pro,
  • a mobile phone(iPhone/Samsung),
  • hospitalisation and group insurance,
  • a bonus programme,
  • a Green mobility programme: e-bikes, public transport, bike 2 work allowance, etc.
  • Flexrewards,
  • a discount programme: get discounts at your favourite (online) shops,
  • an opportunity to participate in the shares plan,
  • Eco cheques,
  • a kitchen with fresh fruit, rivers of freshly-ground coffee and a well-stocked fridge,
  • a spacious terrace with the best view of Leuven,
  • wonderful colleagues from whom you’re going to learn a lot,
  • tons of literature (if you like reading),
  • sweets,
  • and some equally sweet trips to the best seminars and training courses.

And yep, you can believe your eyes. In addition to our head office at the Phillipssite in Leuven, there are also Kunstmaan offices near the Zuid in Antwerpen and in Brussel. You can work at these locations: the key is not to waste any time in traffic. At all other times, we support remote working and we’re fanatical users of Slack and video chat to keep in constant close contact.

Ready to join us?

Go! Send an e-mail with your CV. Impress us and we might invite you to explain the rest to us face to face.