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Leuven – 25 June 2020 - As part of a full-scale digital transformation, ORES, the leading electric and gas network operator in Wallonia, has entrusted Kunstmaan | Accenture Interactive with the re-imagination of its digital client experience and related ecosystem for Belgian consumers.
Kunstmaan | Accenture Interactive is delighted to announce its new collaboration with ORES. The two-year agreement aims to re-energise the ORES consumer experience across all digital channels and physical touchpoints, with a strategic and consumer-centric focus. In addition to simplifying consumers’ lives, ORES aims to contribute to a more sustainable and responsible world.
“We firmly believe that our collaboration with ORES will be a genuine game-changer that will make a difference to the lives of ORES customers. We couldn’t be more excited about this opportunity to help ORES transform their connected energy experience,” says Gert Pauwels, Managing Director Kunstmaan| Accenture Interactive Belux.
The collaboration will benefit from Accenture’s energy sector expertise, as well as its technological know-how, to create a customer experience proposition that delivers on ORES’ ambitions.
“We have worked with ORES for over a decade. We are delighted to reflect the growing importance of the customer in the context of their energy transition and as befitting to a leading public actor in this sector," concludes Michael Majster, Managing Director Accenture Belux.